Free pallet delivery over £500 Trade accounts · 30-day terms Order by 4pm for next-day dispatch Volume pricing on every line Sacks, cases & pallets in stock VAT invoices on every order Free pallet delivery over £500 Trade accounts · 30-day terms Order by 4pm for next-day dispatch Volume pricing on every line Sacks, cases & pallets in stock VAT invoices on every order
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Privacy & Cookies Policy

Last updated: July 2026 · Data controller: Sortlist Ltd, Unit 20G Bankside, Kidlington, Oxford OX5 1JE · ICO registration [ZA000000] · sales@sortlistwholesale.co.uk

What we collect

When you open a trade account or place an order we collect business contact details (business name, contact name, role, address, phone, email), delivery details, order and invoice history, and — for credit accounts — the information needed to run a credit check on the business. We do not store full card details; payments are processed by our payment provider.

Why we use it (lawful bases)

To take, deliver and invoice orders and run your account (performance of a contract); to keep accounting and VAT records (legal obligation — records are kept for 6 years); to run credit checks before extending credit (legitimate interests); to trace batches in a product recall (legal obligation); and to tell existing trade customers about relevant lines and offers (legitimate interests — every message includes an opt-out, and we stop on request).

Who we share it with

Our accounting software and bookkeepers, payment providers, credit reference agencies (credit accounts only), delivery staff (name, address and phone for the drop), and HMRC or other authorities where required by law. We do not sell data.

Cookies

The site sets a session cookie (sl_session) that is strictly necessary to run your basket and account login — it does not track you across other sites. If we add analytics cookies in future, we will ask for consent through a cookie banner before setting them.

Your rights

You can ask for a copy of the personal data we hold, ask us to correct or delete it, object to marketing, or complain to the Information Commissioner's Office (ico.org.uk). Note that invoice and accounting records must legally be retained for 6 years even after an account closes. To exercise any right, email sales@sortlistwholesale.co.uk — we respond within one month.

This is a working policy — confirm the ICO registration number and have it reviewed alongside your Trade Terms.

Bulk order? Let's talk numbers.

Ordering pallets, fitting out a new site, or buying for multiple branches? Our trade desk builds custom quotes with deeper discounts the bigger you go.

Request a bulk quote
Dedicated account managerOne named contact for your business
Custom contract pricingLocked-in rates on your regular lines
Scheduled standing ordersSet it once, restock automatically